Member story · LetsTechTogether

Digital inclusion, rooted in local communities.

LetsTechTogether provides digital inclusion support through drop-ins across multiple locations. It manages every part of its operation through CrisisConnect and uses the Network to refer people to other organisations when they need further support.

The main work

People first. Technology in support.

Digital inclusion is at the heart of LetsTechTogether’s work. Its drop-ins give people a place to ask questions and get support, across a range of local locations.

Local drop-in sessions

Support is offered in multiple locations, helping LetsTechTogether reach people in different communities.

Direct contact with people

Working with many people gives the organisation a view of the digital difficulties people bring to its sessions.

Experience that informs the Network

That day-to-day contact brings a digital inclusion perspective to conversations about local support and collaboration.

Behind the frontline support

One app supporting the whole organisation.

LetsTechTogether manages its digital inclusion work, drop-ins, volunteers, safeguarding, events and device reuse through CrisisConnect. The app supports the work people see in the community and the administration behind it.

Volunteer management

The team uses CrisisConnect to manage the volunteers who contribute to its services.

Safeguarding

Safeguarding work is managed through CrisisConnect, with responsibility remaining with the organisation and its team.

Event management

Sessions and events are managed through CrisisConnect alongside the organisation’s other activities.

Why the Network matters

Digital support sits within a wider community.

Connections beyond one service

When someone needs support beyond digital inclusion, LetsTechTogether refers them to other organisations through the Network. Those connections help the team support the person’s next step beyond its own services.

CrisisConnect supports the organisation’s own work; the Network connects that work with other services. Referrals follow agreed information-sharing and safeguarding arrangements, with consent where appropriate. The receiving organisation determines what support it can provide.

A voice from local drop-ins

LetsTechTogether’s experience of supporting people across several locations can inform shared priorities and practical improvements.

Participation gives organisations a way to bring recurring challenges into the conversation and explore where another member’s knowledge or resources could help.

How Network participation works →

An additional strand · Pass IT On

Giving useful devices another life.

Alongside its digital inclusion support and drop-ins, LetsTechTogether runs a device reuse scheme. Donated technology is assessed and prepared for reuse, adding another way to support communities.

Prepare for reuse

Donated devices are checked and prepared, with electrical testing where appropriate before redistribution.

Ready in CrisisConnect

Equipment ready for reuse is tracked in CrisisConnect and can be marked as available to the Network.

Available to other members

Network members can search and request listed equipment as an included part of membership, subject to availability and arrangements with the supplying organisation.

Device reuse complements the organisation’s main work with people. It also provides one practical example of resources being shared through the Network.

Bring your community experience into the Network.

Whether your organisation provides digital support or another local service, tell us about your work and the connections that would help.