Find a starting point

Look for help with what is happening.

You may know what you are struggling with without knowing the name of a service. Start with Help Is Near to explore the support listed for your area.

Find support with Help Is Near ↗

Check the service information and contact the provider about availability, eligibility and how to access help. Listings do not guarantee a place or cover every service locally.

Your next step

Support can start in more than one place.

Find a service

Use the information on Help Is Near to identify a possible starting point and check how to contact the provider.

Ask for help making contact

If using an online service is difficult, ask a trusted local organisation or someone you trust to help you look. The Network’s aim includes routes through organisations people already know.

Explain what else you need

If the first service cannot help with everything, ask whether it can help you connect with another organisation. A warm referral depends on the services and arrangements available.

No wrong door

Finding a service is the beginning.

Help Is Near is the public route into the Network’s wider work to connect local support. Participating organisations can also collaborate, make warm referrals and share resources.

Help Is Near is a CrisisConnect Network CIC service, powered by CrisisConnect. The CIC builds the network and relationships around it; CrisisConnect Ltd builds and operates the technology.

This website’s contact form is for Network enquiries. It is not a referral form or an emergency response service. Please do not send sensitive details about someone needing support through it.

How the Network connects support →
Privacy and shared learning

Service discovery and personal support are different.

Read the privacy information on Help Is Near for details of that service. Personal information needed for a referral should be handled through the participating organisations’ agreed arrangements.

Where available and appropriate, anonymised and aggregated public search activity can inform Network Intelligence. Searches are not unique people or confirmed need, and a search without results does not prove that local support is absent.

How search signals are interpreted →