Join a network working together to help people in crisis
Whether you run a food pantry, digital inclusion sessions, a community centre, or an advice service — CrisisConnect is built for organisations like yours.
It's Tuesday morning.
Sue runs a small community centre. She's on the phone about a volunteer whose DBS expires next month — she found out by checking a spreadsheet. At the same time she's trying to pull together the grant monitoring report due Friday: beneficiary numbers, demographics, spend against budget, across three spreadsheets and a folder of receipts. Last time this took a full day.
She's also behind on thanking a donor who gave £200 last month, and two volunteers still haven't acknowledged the safeguarding policy she sent three weeks ago.
Then someone arrives who needs help she can't provide on her own — and she needs to find the right organisation to refer them to, with enough context for that referral to actually mean something.
None of this is the job. But it's all the job has become.
And when the balance tips that far — when the admin is all there is — it doesn't just affect the work. It follows her home.
Sue is an illustrative composite — but her Tuesday is one we hear about often from the organisations we work with.
One platform. Built around exactly what Sue does.
Not general project management software. Tools designed for the specific work of running a community organisation — and connecting it to others.
grantConnect
The monitoring report that took a full day takes 20 minutes.
Budget lines, expenditure tracking, beneficiary counts and demographic breakdowns — all built from data already being logged day to day. Sue opens the report. The numbers are there. She just writes the narrative.
volunteerConnect
The DBS call doesn't happen.
The system flags renewals six weeks before expiry. Hours, training records, skills and availability in one place. Policy acknowledgements tracked automatically — no more chasing.
donorConnect
Patricia's thank-you goes out the same week.
Gift Aid tracked automatically. Donation history, communications, and HMRC reporting all in one place — no end-of-year scramble.
When someone arrives in crisis, the network means Sue isn't ringing round trying to find the right organisation. They're already registered. She sends a referral immediately — with that person's full context attached, so they don't have to explain themselves all over again to a stranger.
For the person on the other side of that desk, it means no more dead ends. No more false promises. No more fighting a system that feels impossible to navigate on the worst day of their life.
Sue didn't get into this for the admin. She got into it because someone helped her once — and she wants to be that for somebody else. CrisisConnect Network gives her the tools and the connections to actually do that.
What joining means for your organisation
Access the platform
Use the CrisisConnect platform at network membership rates. Choose the strands relevant to your services — you only pay for what you use.
- Operational tools designed for small teams
- Potential grant subsidy for qualifying organisations
- Setup support included
Connect with other organisations
Referrals flow between member organisations with consent. A person you're supporting can be referred to another network member — with a full record of their journey.
- Consent-led referral system
- Shared knowledge and best practice
- Network peer support
Evidence your impact
The platform generates consistent data automatically. Your funder reporting is built in — no more hours spent compiling spreadsheets at grant renewal time.
- Funder-ready reports in one click
- Consistent KPIs across your services
- Contribute to the regional dataset
Be part of something bigger
Your organisation's data contributes to a regional picture of community need that helps councils and funders make better decisions — and direct more resource to the sector.
- Anonymised — your individual data stays yours
- Aggregate insight benefits the whole sector
- Early member benefits as the network grows
Strands for the services you run
Each strand is a standalone operational tool. Use one, several, or all of them — depending on what your organisation does.
digiConnect
Digital inclusion sessions, volunteer scheduling, drop-ins, home visits, and attendance tracking. Originally built in 2023 by the CrisisConnect founder for use at Lets Tech Together, converted into the digiConnect platform module in early 2025.
foodConnect
Food service management for food pantries and food banks. Pantry mode handles membership cards, pricing, and transaction recording. Food bank mode is a fast walk-in screen — demographics, referral source, and parcel type captured in seconds. One-click funder reports from both modes.
memberConnect
Community membership management with household demographics, membership cards with barcodes, SMS communications, and GDPR consent.
eventConnect
Events, venues, multiple rooms, capacity management, attendee registration, and waiting lists for community programmes.
safetyConnect
Safeguarding policies, DBS tracking with expiry alerts, training records, incident logging, and policy acknowledgements.
volunteerConnect
Volunteer records, certifications, skills, availability, hour tracking, and printable hour certificates for volunteers.
homegoodsConnect
Household goods requests, supplier management, item fulfilment tracking — for organisations distributing donated goods.
grantConnect & donorConnect
Grant pipeline and funder tracking. Donor management with Gift Aid declarations and HMRC-ready reporting.
See full platform details, pricing, and technical specifications
View platform at crisisconnect.uk →Priced for the sector, not for corporations
Platform access starts from £25/month for the base platform via CrisisConnect Limited. Additional strands from £15/month each.
The CIC can subsidise platform access for qualifying organisations through grant funding — so the smallest organisations in the network can access the same tools as larger ones.
- Base platform from £25/month
- Additional strands from £15/month
- Annual billing — 2 months free
- Grant subsidy available for qualifying organisations
- No setup fee for network members
Pricing is managed by CrisisConnect Limited. Talk to us about what's right for your organisation and whether you qualify for grant-subsidised access.
Who's already in the network
Lets Tech Together
East Yorkshire digital inclusion not-for-profit running regular drop-in sessions and home visits. digiConnect was built by the CrisisConnect founder for Lets Tech Together. When NPLCC saw the funder reports it could generate, they commissioned foodConnect.
New Pasture Lane Community Centre
Community centre in Bridlington operating the Breadshed food pantry. foodConnect live since February 2025 — 300+ households registered, nearly 4,000 transactions, 70–80 visits a week.
"The sector deserves better. CrisisConnect Network exists to make sure every community organisation — regardless of size or budget — has the tools and connections they need to help people in crisis."Adam Taylor, Co-founder — CrisisConnect & Lets Tech Together
Ready to join?
Register your organisation and we'll be in touch within 3 working days.