The opportunity

Regional intelligence, built from real service delivery

The intelligence already exists in the work community organisations do every day. CrisisConnect captures that activity in consistent operational workflows; the Network Intelligence layer brings appropriate anonymised and aggregated measures together across participating tenants for councils and funders.

Support a cohort

Work with the Network to help participating organisations onboard, collaborate and use consistent operational tools where appropriate.

Strengthen collaboration

Make it easier for organisations to refer people, share resources and work around common priorities instead of operating in isolation.

Improve the evidence base

The Network Intelligence layer brings anonymised, aggregated operational data from participating organisations into a consistent regional picture for councils and funders.

A delivery partner, not another reporting request

Fund the capability as well as the activity

Small organisations can spend disproportionate effort satisfying different reporting requirements while still relying on paper records and spreadsheets for day-to-day delivery.

The Network can help partners design a cohort approach: support onboarding, establish appropriate data definitions and reporting expectations, and help organisations use the information created through normal service delivery.

The aim is better evidence without simply adding another administrative process.

From day-to-day delivery to a wider picture

The platform was designed so regional reporting can build on information that is already useful to the organisations doing the work.

1
OrganisationRecord useful information as services are delivered.
2
NetworkUse agreed definitions across participating organisations where appropriate.
3
Network IntelligenceAnalyse anonymised, aggregated measures across participating tenants to understand regional and, where coverage supports it, wider trends.

Sensitive personal information remains protected within the operational system; the intelligence layer is designed around anonymised, aggregated reporting. Every wider statistic should be read with its participating organisations, geography and reporting period in context.

Questions the data can answer

From individual services to the wider picture

Because participating organisations create structured data while delivering services, Network Intelligence can surface trends without a separate manual reporting cycle.

Food support

How many people and households are using participating food services? Is demand rising, falling or changing by area?

Digital inclusion

Which digital inclusion queries are increasing? What support is being delivered, and how does the pattern vary between places?

Device reuse

How many devices are being rehomed by region, what types are moving through services and where is demand strongest?

Community capacity

How many volunteers are active across participating organisations? What other service, referral and capacity trends are emerging?

Ways to work with us

Start with the outcome you need

Grant-funded network deployment

Support a group of community organisations to join the network, improve operational capability and establish more consistent evidence across a programme.

Collaborative funding

Work with member organisations around a shared need or place-based priority where a joint response could achieve more than isolated projects.

Regional insight

Use the existing Network Intelligence layer to analyse anonymised, aggregated measures across participating organisations, with governance, coverage and purpose made explicit.

Future capability

Bring an unmet operational or coordination problem to the Network and explore whether members share it, how it could be funded and what a practical solution might look like.

Evidence in practice

Built around real community delivery

CrisisConnect is already being used in live community services, including food pantry and digital inclusion delivery. That production experience informs how the Network approaches onboarding, data and collaboration.

5,000+

food pantry transactions recorded

13,000+

people fed through the live pantry service

180+

digital inclusion sessions managed

See the Bridlington case study

What could this look like in your area?

Tell us the outcome, cohort or community need you're trying to support. We'll explore whether the Network can help.