Start with people. Connect the support around them.
We help create a connected local support ecosystem: people can find services, organisations can support the next step, and partners can learn from the activity represented in the Network.
No wrong door.
A route into wider support
Someone might first ask for help at a community centre, a food pantry, an advice service or through Help Is Near. That first step should help them reach appropriate support, even when their needs go beyond the service they approach.
CrisisConnect Network CIC builds the relationships and practical connections that make this easier. A connected local support ecosystem starts with the person, then connects the organisations around them.
A direction for the Network
“No wrong door” is the approach we are working towards. It depends on participating services, their capacity and agreed ways of working; it is not a promise that every request can be met.
Better connections can reduce barriers to help. They cannot replace adequate incomes, affordable housing or properly resourced services.
How the Network works →Practical experience shapes the Network.
The Network grows from work with community organisations delivering day-to-day support. Their experience helps identify where relationships, referrals and shared resources could make a difference.
LetsTechTogether
Digital inclusion drop-ins across multiple locations, an organisation managed through CrisisConnect, and referrals to other services through the Network.
Read the member story →Two organisations. Two clear jobs.
They work closely, but they are separate legal organisations with distinct responsibilities.
CrisisConnect Limited
Builds and operates the technology.
The Limited company owns the CrisisConnect platform and its intellectual property, develops and maintains the product, and manages commercial software subscriptions and technical delivery.
Visit crisisconnect.ukCrisisConnect Network CIC
Builds the network and community ecosystem.
The CIC builds relationships, supports member collaboration and partnerships, operates Help Is Near, and works with participating organisations, councils and funders to interpret Network Intelligence. Help Is Near is a CIC service powered by CrisisConnect.
This is the organisation whose website you are on now. Read how the two organisations work and manage conflicts. Network participation and software purchasing are separate decisions.
Learning from frontline experience.
The Living Costs in Context reports describe overlapping needs, fragmented services, repeated retelling and barriers caused by digital exclusion and inaccessible provision. They call for trusted local relationships, warm referrals and a “no wrong door” approach.
That evidence informs our focus on finding support, supported connections and collaboration. It also places this work in context: hardship has structural causes, and better coordination alone cannot resolve them.
Reports: Hardship in the UK, Ieuan Ferrer (September 2026), and Crisis support, financial resilience and hardship, Connie Kovats and Ieuan Ferrer (August 2026).
Explore the Living Costs in Context series →The reports inform our approach; they do not evaluate or endorse CrisisConnect.
Help shape a more connected support network.
Tell us about your community, your organisation or the barriers you want to address.