Built by people who do this work
CrisisConnect Network was founded by people running community services — not consultants. We built what we needed, and we're making it available to everyone like us.
It started with a spreadsheet problem
When Lets Tech Together began running digital inclusion sessions in East Yorkshire, we recorded everything in spreadsheets. It worked — until it didn't. Consolidating data for funders took hours. Reporting on impact was guesswork. We couldn't see patterns across sessions or understand who was coming back and who wasn't.
We looked for affordable software designed for organisations like ours. We didn't find it. So we built it.
That software is now running in production at two organisations. The Breadshed at NPLCC has 300+ households registered, nearly 4,000 transactions recorded, and 70–80 visits a week since launching in February 2025. The data it generates is richer than anything we'd produced before. And we realised: every community organisation has the same problem. They deserve better software too.
CrisisConnect Network is how we make that happen — not just for ourselves, but for the whole sector.
What is a Community Interest Company?
A CIC is a type of limited company designed for organisations that want to use their profits and assets for the public good.
Surplus reinvested
Any surplus generated is reinvested in the network — subsidising access for smaller organisations, funding development, and expanding the pilot.
Grant eligible
As a CIC, we can apply for lottery funding, UKSPF grants, council funding, and social investment that is not available to purely commercial entities.
Accountable to the community
CICs file an annual community interest report demonstrating how they've served the community interest. Our purpose is transparent and enforceable.
What we exist to do
Operate a connected network
Connect community organisations so referrals can flow between them, and so no person in crisis falls through the gap between services.
Make the platform accessible
Use grant funding to subsidise platform access for organisations that could not otherwise afford it — so size of budget doesn't determine quality of tools.
Generate regional intelligence
Publish anonymised, aggregated data for councils and funders — a consistent regional picture of community need that no spreadsheet can produce.
Fund the mission sustainably
Through membership fees, grants, and public sector partnerships — ensuring the network is financially sustainable and not dependent on any single source.
Two organisations, one mission
CrisisConnect operates through two complementary legal entities. Each has a distinct purpose.
CrisisConnect Network CIC
Operates the network. Holds relationships with community organisations, councils, and funders. Applies for and receives grant funding. Licences the platform from the Limited.
- Membership relationships with organisations
- Grant-funded deployment programmes
- Regional intelligence and council partnerships
This is the entity you're on the site of right now.
CrisisConnect Limited
Builds and owns the platform software. Manages all commercial subscriptions via Paddle. Licences the platform to CrisisConnect Network for operations.
- All platform IP and code
- Paddle subscription management
- Platform development and maintenance
- Technical support for subscribing organisations
"The sector deserves better software. CrisisConnect is where that starts — affordable, practical tools that fund the bigger work of connecting community services."Adam, Co-founder — Lets Tech Together & CrisisConnect
Want to know more?
We're always happy to talk. Whether you're a community organisation, a council, or a funder — get in touch.