Community Interest Company

A network for organisations
helping people in crisis.

The CrisisConnect Network connects community organisations — sharing tools, referrals, and insight to help more people, more effectively.

Community Interest Company GDPR-compliant Built for the community sector
What we do

Three things the network makes possible

No organisation is stronger alone. Together, they can do something none of them could do individually.

Connects organisations

Referrals flow between member organisations with consent. A person helped by one org can be referred to another — seamlessly, safely, and with a full record of their journey.

Shares tools

Member organisations access the CrisisConnect platform at network rates. Operational tools for sessions, members, volunteers, events, safeguarding, grants, and more.

Generates insight

Anonymised, aggregated data across all member organisations gives councils and funders a real-time picture of community need — without adding to organisations' reporting burden.

Community organisations

Food pantries, digital inclusion organisations, community centres, advice services, befriending services — any organisation working directly with people in crisis.

  • Access the platform at network membership rates
  • Connect with other organisations for referrals
  • Contribute to the regional dataset that evidences your impact
  • Be part of something bigger than your own organisation

Councils & funders

Local authorities, combined authorities, grant-making bodies, and commissioners who need a consistent, real-time picture of community need across their area.

  • Regional intelligence without burdening organisations with extra reporting
  • Consistent KPIs across all funded organisations
  • Evidence for commissioning and grant decisions
  • Real-time rather than annual data
Why this exists

Meet Sue.

Sue runs a small community centre. Food pantry two mornings a week, twelve volunteers to coordinate, a National Lottery grant running until March, and a donor who gave £200 last month that she still hasn't had time to thank.

It's Tuesday morning. She's on the phone about a volunteer whose DBS expires next month — she found out by checking a spreadsheet. She's trying to pull together a grant monitoring report due Friday: beneficiary numbers, demographics, spend against budget, somewhere across three spreadsheets and a folder of receipts. Last time this took her a full day.

None of this is the job. The job is the people who walk through the door — including the person who arrived this morning in crisis, needing help she couldn't give on her own. And when the balance tips that far, it doesn't just affect the work. It follows her home.

CrisisConnect Network gives Sue the tools to handle all of it. The monitoring report builds itself from data she's already logging. The DBS renewal gets flagged six weeks early. The donor gets thanked the same week. And when someone arrives in crisis, she's not ringing round trying to find the right organisation — they're already in the network. She sends a referral immediately, with that person's full context attached. No dead ends. No false promises. No having to explain themselves to a stranger all over again.

Sue is an illustrative composite, not a real individual — but her week is one we hear about often from the organisations we work with.

A community worker at her desk — illustrative portrait
The platform

Member organisations use the CrisisConnect platform

CrisisConnect Network connects member organisations to the platform. CrisisConnect Limited builds and maintains the software.

The platform is modular — each strand is a standalone operational tool. Organisations use what they need.

  • digiConnect — digital inclusion sessions and volunteer management
  • foodConnect — food pantry management and member tracking
  • memberConnect — community membership and SMS communications
  • safetyConnect — safeguarding, DBS tracking, and incident logging
  • eventConnect, volunteerConnect, grantConnect, donorConnect, and more
app.crisisconnect.uk/admin
LIVE
Dashboard — New Pasture Lane Community Centre
300+
Households
~4k
Transactions
74
Visits this week
12
New this week
Recent visits today
CCN00001 — Hargreaves household
10 items · £5.00 · 09:14
Recorded
CCN00047 — Patel household
8 items · £4.00 · 09:32
Recorded
CCN00112 — Johnson household
12 items · £6.00 · 09:51
Recorded
+ Record new visit
300+
Households at the Breadshed
~4k
Transactions since Feb 2025
70–80
Household visits per week
Feb'25
Live since — the Breadshed
The Breadshed food pantry at NPLCC, Bridlington
Live & in production

Running at the Breadshed, Bridlington

New Pasture Lane Community Centre (NPLCC) has been running foodConnect at the Breadshed food pantry since February 2025. Over 300 households registered, nearly 4,000 visits recorded — and funder reports that used to take hours now take seconds.

NPLCC is the first member of CrisisConnect Network and a founding member of the CIC.

"The sector deserves better. CrisisConnect Network exists to make sure every community organisation — regardless of size or budget — has the tools and connections they need to help people in crisis."
Adam, Co-founder — CrisisConnect & Lets Tech Together

Ready to join the network?

Register your organisation and we'll be in touch within 3 working days to discuss how CrisisConnect can work for you.